{"id":720,"date":"2025-11-03T06:43:20","date_gmt":"2025-11-03T06:43:20","guid":{"rendered":"https:\/\/transformasi.telkomuniversity.ac.id\/?page_id=720"},"modified":"2025-11-18T09:50:08","modified_gmt":"2025-11-18T09:50:08","slug":"mediasi-solusi-proses-tunc","status":"publish","type":"page","link":"https:\/\/transformasi.telkomuniversity.ac.id\/en_us\/mediasi-solusi-proses-tunc\/","title":{"rendered":"Mediasi Solusi Proses TUNC"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div class=\"u_row\">\r\n        \t<div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_center wpb_content_element\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img decoding=\"async\" width=\"724\" height=\"1024\" src=\"https:\/\/transformasi.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/11\/Orange-and-Purple-Simple-Icon-Succeed-Career-Step-Infographic-Poster-1-724x1024.png\" class=\"vc_single_image-img attachment-large\" alt=\"\" title=\"Orange and Purple Simple Icon Succeed Career Step Infographic (Poster) (1)\" srcset=\"https:\/\/transformasi.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/11\/Orange-and-Purple-Simple-Icon-Succeed-Career-Step-Infographic-Poster-1-724x1024.png 724w, https:\/\/transformasi.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/11\/Orange-and-Purple-Simple-Icon-Succeed-Career-Step-Infographic-Poster-1-212x300.png 212w, https:\/\/transformasi.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/11\/Orange-and-Purple-Simple-Icon-Succeed-Career-Step-Infographic-Poster-1-768x1086.png 768w, https:\/\/transformasi.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/11\/Orange-and-Purple-Simple-Icon-Succeed-Career-Step-Infographic-Poster-1-1086x1536.png 1086w, https:\/\/transformasi.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/11\/Orange-and-Purple-Simple-Icon-Succeed-Career-Step-Infographic-Poster-1-1448x2048.png 1448w, https:\/\/transformasi.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/11\/Orange-and-Purple-Simple-Icon-Succeed-Career-Step-Infographic-Poster-1-255x361.png 255w, https:\/\/transformasi.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/11\/Orange-and-Purple-Simple-Icon-Succeed-Career-Step-Infographic-Poster-1.png 1587w\" sizes=\"(max-width: 724px) 100vw, 724px\" \/><\/div>\n\t\t<\/figure>\n\t<\/div>\n<\/div><\/div><\/div><\/div>    \t\t\t<\/div><!--\/u_row-->\r\n\t\t\t<div class=\"u_row\">\r\n        \t<div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><!-- IMPOR TAILWIND CSS DARI CDN --><br \/>\n<script src=\"https:\/\/cdn.tailwindcss.com\"><\/script><br \/>\n<!-- Konfigurasi Font dan Warna Kustom (Hanya untuk demo, bisa dihapus jika Tailwind standar sudah cukup) --><br \/>\n<script>\n        tailwind.config = {\n            theme: {\n                extend: {\n                    colors: {\n                        'telkom-red': '#cc0000',\n                        'telkom-blue': '#004d9c',\n                        'gray-line': '#e5e7eb',\n                    },\n                    fontFamily: {\n                        sans: ['Inter', 'sans-serif'],\n                    }\n                }\n            }\n        }\n    <\/script><\/p>\n<style>\n        \/* Gaya Kustom untuk Flowchart yang membutuhkan position:absolute *\/<br \/>        .flowchart-container {<br \/>            position: relative;<br \/>            padding-left: 50px;<br \/>        }<br \/>        .flowchart-line {<br \/>            position: absolute;<br \/>            left: 24px;<br \/>            top: 0;<br \/>            bottom: 0;<br \/>            width: 4px;<br \/>            background-color: var(--tw-bg-gray-line); \/* Menggunakan variabel Tailwind *\/<br \/>            z-index: 0;<br \/>        }<br \/>        .flow-icon {<br \/>            position: absolute;<br \/>            left: 24px;<br \/>            top: 0;<br \/>            transform: translate(-50%, -50%);<br \/>            z-index: 10; \/* Di atas garis *\/<br \/>            \/* Tailwind classes: rounded-full flex items-center justify-center w-10 h-10 font-bold shadow-lg border-4 border-white bg-white *\/<br \/>        }<br \/>        .flow-step {<br \/>            position: relative;<br \/>            z-index: 5;<br \/>        }<br \/>    <\/style>\n<p>&nbsp;<\/p>\n<div class=\"max-w-7xl mx-auto p-6 sm:p-10 bg-white rounded-xl shadow-2xl\">\n<!-- Header --><\/p>\n<div class=\"text-center mb-10\">\n<h1 class=\"text-3xl sm:text-4xl font-extrabold text-telkom-blue mb-2\">Prosedur Layanan Mediasi<\/h1>\n<p class=\"text-lg text-gray-600 font-medium\">Komite Transformasi Universitas Telkom (KTUT)<\/p>\n<div class=\"h-1 w-30 bg-telkom-red mx-auto mt-4 rounded-full\"><\/div>\n<\/div>\n<p><!-- Container Flowchart Utama --><\/p>\n<div class=\"flowchart-container\">\n<!-- Garis Vertikal --><\/p>\n<div class=\"flowchart-line\"><\/div>\n<p><!-- === Langkah 1: Inisiasi (Merah) === --><\/p>\n<div class=\"flow-step mb-10 pt-5\"><!-- Ikon Lingkaran (Menggunakan Tailwind classes) --><\/p>\n<div class=\"flow-icon rounded-full flex items-center justify-center w-10 h-10 text-xl font-bold shadow-lg border-4 border-white bg-telkom-red text-white\">1<\/div>\n<p><!-- Isi Konten Langkah --><\/p>\n<div class=\"ml-12 p-4 bg-white rounded-xl shadow-md border-l-8 border-telkom-red transition duration-300 hover:shadow-xl\">\n<h3 class=\"text-lg font-extrabold text-telkom-red mb-1\">Mulai<\/h3>\n<p class=\"text-sm text-gray-600\">Memulai Mediasi Solusi Proses TUNC.<\/p>\n<\/div>\n<\/div>\n<p><!-- === Langkah 2: Pengajuan Masalah (Biru) === --><\/p>\n<div class=\"flow-step mb-10 pt-5\"><!-- Ikon Lingkaran --><\/p>\n<div class=\"flow-icon rounded-full flex items-center justify-center w-10 h-10 text-xl font-bold shadow-lg border-4 border-white bg-telkom-blue text-white\">2<\/div>\n<p><!-- Isi Konten Langkah --><\/p>\n<div class=\"ml-12 p-4 bg-white rounded-xl shadow-md border-l-8 border-telkom-blue transition duration-300 hover:shadow-xl\">\n<h3 class=\"text-lg font-extrabold text-telkom-blue mb-1\">Ajuan dari Unit di Kampus Cabang\/Pusat<\/h3>\n<p class=\"text-sm text-gray-600\">Ajuan dari Unit di Kampus Cabang\/Pusat disampaikan melalui: NDE, Rapat Internal, atau jalur komunikasi formal lainnya yang ditujukan kepada KTUT.<\/p>\n<\/div>\n<\/div>\n<p><!-- === Langkah 3: Komunikasi dan Mediasi (Biru) === --><\/p>\n<div class=\"flow-step mb-10 pt-5\"><!-- Ikon Lingkaran --><\/p>\n<div class=\"flow-icon rounded-full flex items-center justify-center w-10 h-10 text-xl font-bold shadow-lg border-4 border-white bg-telkom-blue text-white\">3<\/div>\n<p><!-- Isi Konten Langkah --><\/p>\n<div class=\"ml-12 p-4 bg-white rounded-xl shadow-md border-l-8 border-telkom-blue transition duration-300 hover:shadow-xl\">\n<h3 class=\"text-lg font-extrabold text-telkom-blue mb-1\">KTUT menindaklanjuti ajuan<\/h3>\n<p class=\"text-sm text-gray-600\">KTUT menindaklanjuti ajuan tersebut dengan dikomunikasikan ke Unit terkait melalui berbagai jalur komunikasi (WA, NDE, Rapat Internal, dan\/atau lainnya).<\/p>\n<\/div>\n<\/div>\n<p><!-- === Langkah 4: Hasil dan Monitoring (Biru) === --><\/p>\n<div class=\"flow-step mb-10 pt-5\"><!-- Ikon Lingkaran --><\/p>\n<div class=\"flow-icon rounded-full flex items-center justify-center w-10 h-10 text-xl font-bold shadow-lg border-4 border-white bg-telkom-blue text-white\">4<\/div>\n<p><!-- Isi Konten Langkah --><\/p>\n<div class=\"ml-12 p-4 bg-white rounded-xl shadow-md border-l-8 border-telkom-blue transition duration-300 hover:shadow-xl\">\n<h3 class=\"text-lg font-extrabold text-telkom-blue mb-1\">Hasil mediasi<\/h3>\n<p class=\"text-sm text-gray-600\">Hasil mediasi dikomunikasikan ke para pihak yang berkepentingan dan di- monitor tindaklanjutnya.<\/p>\n<\/div>\n<\/div>\n<p><!-- === Langkah 5: Selesai (Merah) === --><\/p>\n<div class=\"flow-step pt-5\"><!-- Ikon Lingkaran --><\/p>\n<div class=\"flow-icon rounded-full flex items-center justify-center w-10 h-10 text-xl font-bold shadow-lg border-4 border-white bg-telkom-red text-white\">5<\/div>\n<p><!-- Isi Konten Langkah --><\/p>\n<div class=\"ml-12 p-4 bg-white rounded-xl shadow-md border-l-8 border-telkom-red transition duration-300 hover:shadow-xl\">\n<h3 class=\"text-lg font-extrabold text-telkom-red mb-1\">Selesai<\/h3>\n<p class=\"text-sm text-gray-600\">Seluruh proses mediasi dan monitoring tindak lanjut dinyatakan selesai.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<p><!-- End of Flowchart Container -->\n<\/div>\n<p>&nbsp;<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>    \t\t\t<\/div><!--\/u_row-->\r\n\t<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"&nbsp; Prosedur Layanan Mediasi Komite Transformasi Universitas Telkom (KTUT) 1 Mulai Memulai Mediasi Solusi Proses TUNC. 2 Ajuan dari Unit di Kampus Cabang\/Pusat Ajuan dari Unit di Kampus Cabang\/Pusat disampaikan melalui: NDE, Rapat Internal, atau jalur komunikasi formal lainnya yang ditujukan kepada KTUT. 3 KTUT menindaklanjuti ajuan KTUT menindaklanjuti ajuan tersebut dengan dikomunikasikan ke Unit [...]","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-720","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/transformasi.telkomuniversity.ac.id\/en_us\/wp-json\/wp\/v2\/pages\/720","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/transformasi.telkomuniversity.ac.id\/en_us\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/transformasi.telkomuniversity.ac.id\/en_us\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/transformasi.telkomuniversity.ac.id\/en_us\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/transformasi.telkomuniversity.ac.id\/en_us\/wp-json\/wp\/v2\/comments?post=720"}],"version-history":[{"count":11,"href":"https:\/\/transformasi.telkomuniversity.ac.id\/en_us\/wp-json\/wp\/v2\/pages\/720\/revisions"}],"predecessor-version":[{"id":786,"href":"https:\/\/transformasi.telkomuniversity.ac.id\/en_us\/wp-json\/wp\/v2\/pages\/720\/revisions\/786"}],"wp:attachment":[{"href":"https:\/\/transformasi.telkomuniversity.ac.id\/en_us\/wp-json\/wp\/v2\/media?parent=720"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}